CLIENT SERVICES
Exceeding Expectations
No matter what your real estate goals may be, we are here to help.
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Our past clients have told us that we demystified the buying or selling process for them, by assisting them to clearly define goals, by helping them to create a plan, by expanding their knowledge about the market, by explaining every 'next step' in the transaction, by answering questions promptly.
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We believe that communication is key. It facilitates understanding, helps to tailor guidance, encourages trust-building, improves problem-solving, supports efficient coordination, and improves overall client satisfaction. By maintaining clear and open lines of communication, we can better serve our clients' needs.
We realize that clients who come to us may have different levels of real estate expertise, from first-time buyers to seasoned investors - so we have created materials and client guides to explain important topics. We provide value; we share our knowledge and experience freely - after all, we are hoping to educate our clients, not 'sell' them. We work hard to excel at our client relationships and maintain a high level of integrity and professionalism at all times - even when negotiations and/or emotions run high, which has been known to happen during real estate transactions.
We strive to be community leaders and make strong connections with our colleagues, neighbors and friends.
We never hesitate to 'go the extra mile' and will gladly be the agent that does little things like check your mail, sweep your porch or water your plants....all while keeping you posted about the market and advising you about your property. We firmly believe that happy clients equal repeat business and future referrals; this mindset has worked for us for over 25 years here in the SF Bay Area. We have closed hundreds of successful transactions, have a very large and loyal client base and would love to add you to our community.
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Buyers Page
Transaction Guides, Property Search & Basics
Resources
Lenders, Vendors, Links & Market Reports
Sellers Page
Home Value, Prep Info, Costs of Selling, Marketing